SHIPPING POLICY


Shipping Fee

Free Shipping for US Customers and others address locations  pay shipping fee $4

Shipping Orders

Orders will ship within 3-5 business days of processing payment, unless noted at the time order is placed or you receive an email notice that an item in your order has been delayed.  Any expected delivery dates that may be given are only estimates. Orders can be delayed due to verification or the time the order has been placed.  Orders may be delivered in separate shipments.  All purchases through Shoppeterpan.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.

Delivery Address

A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders. Occasionally packages are returned to Shoppeterpan as undeliverable. When the carrier returns an undeliverable package to Shoppeterpan, please contact Shoppeterpan to make arrangements for reshipment.

Shipping Hubs

Shoppeterpan website orders can only be shipped from China at the moment, but we will build our warehouse soon in your country, including the USA, UK, German, Canada, and more countries.

Delivery Times

When you place an order on the Shoppeterpan website, you will receive a shipping info email from Shoppeterpan. Please check your email address. In addition, you can also check the shipping info through track order.

Standard Shipping

The package is normally delivered within 10-30 business days after receiving your order.

You can track your order by clicking here.

*** Note: ***

COVID-19: Impact on Shipping

Due to the COVID-19 (Coronavirus) outbreak, government regulations may prevent us from shipping your order on time. We are working to implement contingency plans and will send your order as soon as possible.
Although many packages are still arriving on a normal delivery timetable, there is potential that international packages may be delayed in transit. We will try our best to get the order to you as soon as possible.
If you encounter any issues with your order, please contact our at Shop@Peterpan and we will be happy to assist.