Returns & Refund Policy


30 Days Money Back Guarantee

  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
  • If you are not completely satisfied with your purchase for any reason, we will gladly accept returns of packages within 30 days once you receive your order and issue a refund minus shipping fee within resalable condition.
  • If you discover a fault with the item(s) you have received, please take pictures of the defect and contact us right away. We will work with you to guarantee your satisfaction.
  • Please notify and return package within 30 days from receiving your order (according to the delivery date on the tracking record, if applicable).
  • All returned products must be in original packaging.
  • A refund will be issued according to payment method used during time of purchase.
  • Return process may take up to 1-2 weeks after it has been received.
  • To request further instructions on how to return your order, please email us at thepeterpanshop@gmail.com. Returns without prior communication with us will not be accepted.
  • Shipping: To return your product, you should mail your product to: Warehouse.
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.                           

*** If item/goods had loss from Shipment, We will refund 100% Please kindly reply email back. I will respond to you within 24 hrs.***

Thank you and hope you will be satisfied with our service.